HOPING YOUR EXPERIENCE IS...
YOUR FEEDBACK IS IMPORTANT TO US
At CosmeticliniC we hope that every patient and visitor to our clinic feels welcome, respected and cared for, and that you receive the quality of care you were expecting. We value your opinion and welcome feedback by eMail or via our online feedback form below. 

However, we know that sometimes things don’t always go to plan and that you may feel unhappy with your experience.  Please tell us as soon as you feel that things are not as you would wish. ​

I can't fault the professionalism of Dr. Kaushal

I recently had a lipoma removed from my forehead by Dr. Kaushal. It was under 3 weeks ago so still recovering. The scar is healing now the stitches are out and there is some swelling but the scar is very neat, and hopefully once swelling reduces, it's all ok.

​I can't fault the professionalism of Dr. Kaushal, he was polite, came across very knowledgeable and experienced which gave me reassurance immediately. He checked out the background story of it, talked me through the procedure and what it would entail, which again, put me at ease as he knew what he was doing and had done several lipoma removals in the past, some more recently too!  Good communication through email. The surgery was easy to find (only 30 minutes away from where I live). During the procedure he was thorough, relaxed and we waffled on about our interests and within 30 minutes or so it was done. He was easy to talk to.

The first few days after it was very sore but I believe it's natural as the lipoma removed was a decent size. Swelling, as I said but overall, satisfied. The plan was to remove a lump, and in time, I hope once the swelling has gone, I'll finally have a flat forehead ha! I would recommend him and his services to others. Thanks.
Mr. Robert McKinty​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Absolutely delighted with every aspect of my recent experience with CosmeticliniC​

I am absolutely delighted with every aspect of my recent experience with CosmeticliniC.  You correctly diagnosed that my lump was a lipoma and clearly explained the surgical procedure. The surgery was painless and the sutures were fine. Having had the sutures removed, I now have a small scar which is barely noticeable. The cost of £30 for the consultancy plus £260 for the surgery was amazing. The cheapest quote I had found elsewhere was £795 and the most expensive quote was £1250. The fact that you could carry out the consultation and the surgery during the same visit was very helpful.

My only recommendation is that maybe the door to your practice could be more attractive, with the name CosmeticliniC on a sign, as it currently does not look very inviting and the patient would not know that it was your entrance. Thanks again.
RS, Feedback left March 2022​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Very professional and polished

A few weeks ago I had a fibrous papule removed from my nose along with two spider naevi. The fibrous papule which was like a small wart on the end of my nose had bothered me for a while and Dr Kaushal was very sympathetic and understanding. He explained everything to me at the consultation and was very accommodating and understanding when I had to cancel my procedure appointment due to having covid. Dr Kaushal happily made a new appointment for me which I was grateful for.

The procedure itself was painless and Dr Kaushal was very good at making me feel relaxed and at ease.

I still have slight redness at the sight but it has faded alot and hopefully will be gone altogether in time. I feel confident that if I was unsatisfied Dr Kaushal would see me again to discuss my concerns.I would recommend Dr Kaushal to anyone and have done so to my friends. 
Angharad Davies ​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Very professional and polished

Was really surprised by how easy and efficient the whole thing was. Had a mole removed from the side of my head as it interfered with my glasses. Dr. Kaushal performed the removal the same time as the consult which was perfect as it saved me another trip.  ​Very professional and polished. Really happy I found this place. Thank you very much, would recommend for anyone wanting moles, skin tags etc removed.
Brian McBain​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

I wholeheartedly recommend 

After having a Pilar cyst on my head for some time now (probably a decade or so) I was becoming more and more self conscious about it, especially as I shave my head daily. I was told by my GP that the NHS wait could be up to 18 months so I had a consultation with Dr Kaushal.

I was instantly put at ease, and the the procedure was booked a few months after my initial consultation due to my work and sport schedule. When it came to the procedure, it was faultless. Fast, and painless and within a week once the stitches were out, people were struggling to see the scar.
​
I wholeheartedly recommend having treatment by Dr Kaushal in the CosmeticliniC. 
This patient would prefer to remain anonymous​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

I Was Treated With the Utmost Care 

I recently had a sebaceous cyst on the upper part of my back removed by Dr Kaushal. I was treated with the utmost care and he talked me through the procedure before, during and after the surgery. I always felt at ease, calm and reassured. Like others, I would have no hesitation in recommending Dr Kaushal and 'CosmeticliniC'. Thank you very much Dr Kaushal
S Roberts, Feedback submitted March 2022​​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Excellent Service and Treatment

Excellent service and treatment.  ​NHS wouldn’t remove a benign lesion on my neck and all all private healthcare providers wanted stupid money. Highly recommend Dr. Subhash Kaushal.​​
Andrew Racz ​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

A Good Experience All Round

Had a large skin tag removed from armpit. Friendly and professional service. Removal was painless and you would now never know there had ever been a skin tag there. Pricing was very reasonable. Receptionist was lovely. A good experience all round. 
This patient would prefer to remain anonymous​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

​Friendly, informative and highly recommend

Fantastic service from consultancy through to the procedure.  ​Friendly, informative and highly recommend.​
This patient would prefer to remain anonymous​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Excellent rates which allows everyone an opportunity to access this dermatologist

I had a rather large lipoma on my forehead which was expertly removed by Dr. Kaushal in November 2021. It is healing very well and hoping the scar will be minimum in due course. Great communication and I would highly recommend the clinic. ​Excellent rates which allows everyone an opportunity to access this dermatologist. Thank you for everything. 
This patient would prefer to remain anonymous​​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

I Was Treated Fantastically Well

I was treated fantastically well, both before and after the operation for mole removal.  I’m naturally a nervous person. Dr Kaushal was amazing, going out of his way to reassure me and ensured my surgery went ahead, as safely as possible. I would have no hesitation in recommending CosmeticliniC.
Anonymous, Cardiff​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

I have never felt embarrassed with Dr Kaushal

Thank you CosmetiClinic! ​ I had a Tattoo when younger that was now causing some embarrassment in work. During a series of treatments I have never felt embarrassed with Dr. Kaushal, his manner is always professional and calming.
Ms. J Rees, Blackwood​​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​4 - Good

Very pleased with results

Very pleased with results​
This patient would prefer to remain anonymous​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent

Excellent service, consultation and surgery

​Excellent service, consultation and surgery all done same day.  Thanks
Terry Lowe​
Professionalism
​5 - Excellent
Punctuality
5 - Excellent
Facilities
​5 - Excellent
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